FinCEN has been receiving calls and reports of financial scam attempts. If you have received an unsolicited communication from someone via phone, text, or email claiming to represent or be an employee of FinCEN, it is a scam and you should not respond. You may contact the Treasury’s Office of Inspector General at http://www.treasury.gov/about/organizational-structure/ig/Pages/OigOnlineHotlineForm.aspx to report a fraud scam utilizing Treasury Bureaus, seals and/or employees.
For additional information, please visit the Consumer Financial Protection Bureau website, which contains resources for detecting, preventing, and reporting fraud and scams.
Please utilize only one of the three methods when sending an inquiry to FinCEN:
- The contact form on this page (www.fincen.gov/contact)
- Sending an email to FRC@fincen.gov
- Leaving a voice message on our Regulatory Helpline (1-800-767-2825 toll free or 703-905-3591).
Sending an inquiry more than once slows the response time, as it creates duplicate inquiries in our system. All inquiries are responded to in the order in which they are received, regardless of the method that is used. We continue to strive to respond to each inquiry in a timely manner. Thank you for your cooperation.